Last updated: May 2026
Who we are
This website is operated by Munteci S.L., a company registered in Spain.
- Company name: Munteci S.L.
- CIF: ESB67039750
- Registered address: Passeig Maritim 138, edf. 2, 2.1., 08860 Castelldefels, Spain
- Trading as: Smooth Move Barcelona
- Contact: relocation@smoothmovebcn.com
Munteci S.L. is the data controller for all personal data collected through this website. We are subject to the EU General Data Protection Regulation (GDPR) and Spain’s Ley Orgánica 3/2018 de Protección de Datos Personales y Garantía de los Derechos Digitales (LOPDGDD).
What data we collect and why
Contact form
When you submit an enquiry through our contact form, we collect your name, email address, and the content of your message. We use this information solely to respond to your enquiry and, where relevant, to follow up as part of our service process.
Legal basis: Legitimate interest (Article 6(1)(f) GDPR) — responding to a direct request for information from you.
We do not add you to any mailing list as a result of a contact form submission. If you wish to receive ongoing communications from us, we will ask for your explicit consent separately.
Website analytics
We use Google Analytics to collect anonymous information about how visitors use this website — for example, which pages are visited most, how long visitors stay, and what type of device is used. This data does not identify you personally.
Google Analytics uses cookies to collect this information. You can opt out of Google Analytics tracking at any time by using the Google Analytics Opt-out Browser Add-on.
Legal basis: Legitimate interest (Article 6(1)(f) GDPR) — understanding how our website is used so we can improve it.
International transfers: Google Analytics may transfer data outside the European Economic Area. Google LLC participates in the EU–US Data Privacy Framework. For more information, see Google’s Privacy Policy.
How long we keep your data
We retain contact form submissions for up to 24 months from the date of your enquiry, or until the matter to which they relate is fully resolved, whichever comes first. After that period, your data is permanently deleted.
Anonymous analytics data is retained in accordance with Google Analytics’ own data retention settings, which we have set to the minimum available period.
Who we share your data with
We do not sell, rent, or trade your personal data to any third party.
We may share your data with:
- Google LLC — for analytics purposes, as described above.
- Specialist partners (tax advisors, legal professionals, property consultants) — only when you have engaged our relocation services and have given us your explicit consent to do so, and only to the extent necessary to deliver those services on your behalf.
All third parties we work with are required to handle your data in compliance with applicable data protection law.
Your rights
Under the GDPR and LOPDGDD, you have the right to:
- Access the personal data we hold about you.
- Rectify any inaccurate or incomplete data.
- Erase your data (the “right to be forgotten”), subject to any legal obligations we may have to retain it.
- Restrict the processing of your data in certain circumstances.
- Data portability — to receive your data in a structured, commonly used format.
- Object to processing based on legitimate interests.
- Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us at [PRIVACY_EMAIL]. We will respond within one month of receiving your request.
Cookies
This website uses cookies. A cookie is a small file placed on your device when you visit a website. We use:
- Analytics cookies (Google Analytics) — to understand how visitors use the site. These are only set with your consent, which you can manage via our cookie banner when you first visit the site.
You can control or delete cookies at any time through your browser settings. Please note that disabling cookies may affect the functionality of this and other websites.
How we protect your data
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, or destruction. Our website is served over HTTPS (encrypted connection). Access to personal data is restricted to personnel who need it to carry out their work.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
Complaints
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Spanish data protection authority:
Agencia Española de Protección de Datos (AEPD) C/ Jorge Juan, 6, 28001 Madrid, Spain www.aepd.es
If you are based in the United Kingdom, you may also contact the Information Commissioner’s Office (ICO) at ico.org.uk.
Contact
For any questions about this Privacy Policy or how we handle your data, please write to us at:
Munteci S.L. (Smooth Move Barcelona) Passeig Maritim 138, edf. 2, 2.1. 08860 Castelldefels, Spain
relocation@smoothmovebcn.com